Checkout

• Returns:
  • Products must be inspected upon delivery.
  • Returns are only accepted for incorrect products, provided they are unused with the seal intact. (If we are unable to exchange the product, and you have made an advance payment, the refund will be processed within 7-10 working days after your claim is received.)
• Refunds:
  • Full refunds are issued for delivery failures.
  • Cancellations before shipping incur a delivery fee, and the product must be returned in its original condition.
  • Advance payments will be refunded promptly. (The refund will be processed within 7-10 working days after your claim is received.)
• Exchanges:
  • Products must be unused with the seal intact.
  • The exchangeable product must be in stock.
  • Delivery charges apply.
• Order Cancellations:
  • Cancellations are only possible before shipping.
  • Contact customer service to cancel.
  • Refunds are issued minus shipping costs for refused deliveries.
  • Mew Mew Shop BD reserves the right to cancel any order.

Delivery Time:

• Inside Dhaka: Delivery takes up to 5 days (usually within 24-48 hours).
• Outside Dhaka: Delivery takes up to 10 days (usually within 2-4 days).
• Delivery timelines may vary during holidays, sales events, or due to unforeseen circumstances.
• For urgent deliveries, contact our customer service for assistance.

Privacy Policy

• Data Collection:
  • Personal information is collected for order processing, customer support, and improving services.
  • Automatic collection includes device and browsing information.
• Data Use:
  • Data is used for order fulfillment, communication, personalization, marketing, and legal compliance.
• Cookies:
  • Cookies are used to enhance the website experience and store login information.
• Security:
  • Measures are in place to protect personal information.
• Your Rights:
  • You have the right to access, correct, and restrict the use of your personal data.

General

• Modifications: Batighar Pet Shop BD may modify these terms at any time.
• Contact: Customer service can be reached at +880 1330-676103.